Create an effective Facebook strategy to ensure that you get the most out of your online efforts.
A Facebook Page strategy is the set of activities that you organise to achieve a specific goal. It can be short and specific, or long-term with a series of campaigns and objectives.
Elements of a strategy
Mission: The overall impact that your charity is trying to make.
Goals: What you want to achieve through your Page to support your mission.
Target audience: The types of people you are aiming to reach with this campaign.
Content: The stories and visuals that you'll use to engage people.
Measurement: The metrics that you'll track to determine your campaign's success.
It's great if you already have an outline for how your programme activities map to your mission statement. If you don't, you'll want to create a basic outline that shows how your organisation creates impact. An outline for building a Facebook strategy helps you:
Make sure that your Facebook activity contributes to the impact you want to make
Clearly communicate to people what you need from them and why
Create compelling calls to action
Your campaign should relate to your overall mission. What needs to be done to support or enhance that mission? How could a campaign on Facebook help achieve your programme's objectives? Starting with a list of ideas will help you choose a campaign goal or goals that are best suited for Facebook.
TIP: Try to set narrow goals that are measurable. For example, if your mission is to decrease the number of children who suffer from malnutrition, try to break down the goal into smaller goals, such as to educate more parents about good nutritional practices, grow your email list to distribute information or gather petition signatures to support a new piece of legislation.
Who do you want to reach?
Look at the goals that you've set for your organisation and think about the ways in which people can help you achieve them. How do your programmes meet a need or solve a problem that a potential supporter would care about? Broadly think about who might be interested and who may benefit from being involved with your organisation. Working out the value you bring to a community is the first step in identifying your ideal target audience. When choosing your target audience, consider demographic and interest characteristics:
Demographic: This may include age, gender, location, ethnic background, marital status, income and more.
Interest: This helps further identify potential supporters' hobbies, behaviours, connections, lifestyle and more.
TIP: To help you pick the characteristics to target with your posts (for both paid and unpaid posts), we recommend using the Audience Insights tool to choose the characteristics that you want to target and see how many people fit that criteria. This can show you if you should narrow or broaden your audience criteria, as well as identify the top Page likes and typical activity of a potential target audience. Note that the Audience Insights tool is currently available on desktop only.
What posts will you create to support this campaign?
Once you've determined your goals and targets, the next step is to create a series of posts that reflect your objectives. You'll want to present your message in a way that your target audience finds compelling and wants to engage with.
Outline content types and themes that you want to create
Create a content calendar and use the post scheduler
What metrics will you measure to determine your campaign's success?
A campaign's success is determined by how well it's achieving its outlined objectives. The results you measure should be tied to your campaign goals. It's important to think through what metrics to measure and how you'll track them. For example:
Reach: How many people see your posts
Engagement: How many people like, comment on, share or view your posts and videos
Conversion: How many people take an action, such as sharing, signing up, visiting your website, attending an event or donating
Connect with your audience
Learn what goes into creating an effective Facebook strategy to ensure that you get the most out of your online efforts.